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forecasting customer success salesforce saas renewals📋 Description
- Drive strategy, execution, and results for the Partner CS team
- Lead client onboarding, retention, satisfaction, and advocacy
- Coordinate with sales, technical, and product teams
- Own revenue forecasting and identify upsell opportunities
- Expand executive relationships and drive customer value
- Align product updates with prospects and targets
🎯 Requirements
- 5+ years in Customer Success
- 5+ years in SaaS software
- 5+ years managing teams
- Familiarity with Salesforce and Google Suite
- Excellent written and verbal communication
- Bachelor’s degree in business or communications
🎁 Benefits
- Competitive salaries and equity plan
- Modern health and wellness benefits
- 401(k) retirement plan with match
- Unlimited vacation and flexible hours
- Comprehensive medical benefits for you and family
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