Related skills
payments onboarding kyc payment processing bank reconciliation📋 Description
- Lead boarding and settlement ops across Payfac Treasury and Sub-Merchant ops.
- Partner with US leaders to ensure onboarding, accuracy, and financial processing.
- Own the case queue for billers and merchant inquiries; ensure timely resolution.
- Oversee onboarding (KYC/KYB) and vendor onboarding; maintain SLAs.
- Manage daily/monthly reconciliations across payment platforms.
- Leverage automation and AI to improve onboarding workflows and reconciliation.
🎯 Requirements
- Customer-driven, results-oriented mindset.
- Excellent verbal and written communication; strong interpersonal skills.
- Sense of urgency and timely resolution.
- Knowledge of bank reconciliation and payment processing.
- Knowledge of ACH processing and merchant card processing.
- Self-starter who works well in a team.
- Strong time management, organization, and planning.
- Proficient with Microsoft Office Suite.
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