Related skills
azure docker devops aws kubernetes📋 Description
- Mentor CS team to beat growth and retention targets
- Partner with CS Director to set goals and roles for CSMs
- Lead CSMs to manage onboarding, adoption, exec reviews, renewals
- Ensure CSMs meet GitLab standards in knowledge and execution
- Build senior-level relationships with customers and executives
- Drive process and tool improvements and cross-functional OKR alignment
🎯 Requirements
- Proven track record leading software/tech CS teams
- Experienced in driving software adoption and scaling CS programs
- Familiar with SDLC, Agile and DevOps practices
- Knowledge of Kubernetes, Docker, and cloud platforms (AWS, GCP, Azure)
- Able to translate strategy into initiatives and deliver results
- Experience working with VP/CxO-level executives
🎁 Benefits
- Health, finances, and well-being benefits
- Flexible Paid Time Off
- Equity compensation and ESPP
- Growth and Development Fund
- Parental leave
- Home office support
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