Related skills
devops ci/cd genai ai tools oss governance📋 Description
- Own direct customer engagement across a portfolio.
- Coach customers on Sonatype solutions and best practices.
- Prioritize the right actions using signals to move outcomes.
- Lead the CS team foundation, onboarding, and rhythms.
- Drive value realization, adoption, renewals, and growth.
- Model reflexive GenAI usage to accelerate learning.
🎯 Requirements
- Experience in CS, TAC, Solutions Consulting, or similar in B2B SaaS.
- Past people leadership or player-coach roles.
- Technical credibility in DevOps, CI/CD, artifact mgmt, OSS governance/security.
- Strong customer-facing communication and outcome-focused conversations.
- Data-driven mindset using signals to prioritize actions.
- GenAI fluency and habit of using AI to improve execution.
🎁 Benefits
- Parental leave.
- Diversity and inclusion programs.
- Flexible working practices.
- Equal opportunity employer.
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