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analytics customer success seo saas digital marketing📋 Description
- Lead and grow a team of CSMs; hire, onboard, develop talent.
- Coach team through SEO lifecycle: implementation, adoption, ongoing support.
- Oversee CS programs: join key calls, review strategies, ensure outcomes.
- Set goals and KPIs; track adoption, engagement, retention.
- Collaborate with Product, Marketing, and Engineering to align with customer needs.
- Be hands-on; jump into accounts to solve challenges and uncover opportunities.
🎯 Requirements
- 5+ years in customer-facing roles with 3+ years managing teams.
- Strong background in digital marketing, SEO, or analytics; SaaS/tech.
- Proven talent development and high-performing, customer-obsessed teams.
- Experience managing complex CS programs or integrations across functions.
- Excellent communication; tailor messages for executives, marketers, and technical teams.
- Data-driven mindset; solve marketing problems with technology.
- Bachelor’s degree required
🎁 Benefits
- Competitive salary and bonus
- Comprehensive benefits including BUPA healthcare
- Fully stocked kitchens
- Social events
- Opportunity to expand your experience and knowledge
- Smart, fun colleagues
- Fast-paced environment where you can make a difference
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