Related skills
customer success saas product analytics data-driven genaiπ Description
- Lead ~10-person product specialist team for pre- and post-sales.
- Drive client value with demos and adoption campaigns; data-driven.
- Strategic account coverage with sales to prioritize accounts and align resources.
- Build scalable playbooks, demos, and talk tracks using usage data and GenAI insights.
- Collaborate cross-functionally with Enablement, Marketing, and Product to align messaging.
π― Requirements
- 5+ years in a client-facing SaaS role (Customer Success, Sales Eng, or similar).
- 2+ years leading high-performing teams.
- Deep understanding of financial services workflows; investment banking/PE/hedge funds a plus.
- Strong presentation skills; tailor narratives to senior stakeholders.
- Data-driven decisions using metrics and insights to prioritize and measure success.
- Thrive in fast-paced, high-growth environments; build for scale.
π Benefits
- Performance-based bonus
- Equity
- Generous benefits program
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