Added
1 hour ago
Location
Type
Full time
Salary
Salary not provided
Related skills
crm analytics customer success salesforce onboarding📋 Description
- Lead and develop a Customer Success team to hit targets
- Drive adoption, onboarding, and time-to-value
- Analyze performance data to identify trends and risks
- Own sales process quality and CRM accuracy
- Provide reporting and insights to senior leadership
- Handle escalations and maintain a customer-first experience
🎯 Requirements
- Proven experience leading inbound sales or customer success teams
- A strong track record of achieving commercial targets
- Advanced sales strategy, coaching and performance management
- Confident, empathetic communication and stakeholder management
- A data-driven mindset with strong CRM (Salesforce) experience
- Ability to thrive in a fast-paced, evolving environment
🎁 Benefits
- Learn from industry experts and on-the-job opportunities
- Parental leave: 14 weeks primary carers, 6 weeks secondary
- Hybrid work: mix of office and remote
- Flexi Leave Days: extra day per quarter
- Floating public holidays
- Reward and Recognition program
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