Related skills
crm hubspot salesforce gemini claude📋 Description
- Lead, coach, and develop a CS team in Dhaka.
- Conduct regular 1:1s, team huddles, and reviews.
- Set clear KPIs and hold the team accountable.
- Translate global CS strategies into Dhaka priorities.
- Monitor daily execution and address gaps proactively.
- Bridge global CS strategy owners and the Dhaka team.
🎯 Requirements
- 5+ years in CS/Account Mgmt in tech/SaaS.
- 2+ years leading a CS or support team.
- Proven KPI-driven results and accountability.
- Culturally adaptive across time zones.
- Exceptional people management; positive leadership.
- Strong English communication; clear senior reports.
- Proficient in CRM tools: Salesforce, HubSpot.
- Familiar with AI tools: Gemini, Claude, NotebookLM.
- Data-driven; comfortable with dashboards.
🎁 Benefits
- Medical insurance for you and your family.
- Gym membership.
- Complimentary lunch/dinner; unlimited tea & coffee.
- Transportation allowance.
- Mobile data allowance.
- Professional development budget.
- Summer and Winter Field Weeks.
- PTO; Hajj/Umrah, maternity and paternity leave.
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