Related skills
customer success saas cross-functional collaboration team leadership solution design📋 Description
- Lead a specialist function across Training, Integration, and Solutions.
- Build, coach, and develop a high-performing, multi-disciplinary team.
- Orchestrate delivery, adoption, and solution design for customer ROI.
- Ensure Cognism is implemented, embedded, and delivering impact.
- Drive retention, expansion, and long-term partnerships through value.
🎯 Requirements
- Proven leadership of specialist/technical customer teams in SaaS/B2B.
- Cross-functional collaboration with Sales, Product, RevOps.
- Deep customer lifecycle: onboarding, adoption, value realization.
- Commercial acumen in revenue-driven settings; ROI focus.
- Analytical, data-driven; translate metrics into actions.
- Coaching and talent development experience.
- Agile, scale-up environment experience.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!