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cybersecurity cloud nosql big data observability📋 Description
- Lead and grow CA team in EMEA Central.
- Own a portfolio of enterprise customers: renewals, consumption, expansion.
- Guide post-sales lifecycle: onboarding, initiatives, renewals.
- Collaborate with direct sales on account planning, growth, renewals.
- Escalation point for renewals strategy and key account issues.
- Forecast renewals and upsells; provide leadership to Global Leadership Team.
🎯 Requirements
- Dynamic leadership skills; experience leading and growing CS teams.
- 10+ years in CSM, Technical Account Management, or Pre-Sales in tech.
- 5+ years in post-sales leadership overseeing individual contributors.
- Track record building relationships with sales and related orgs.
- Ability to manage internal strategic initiatives and build processes.
- Strategic, analytical thinker; comfortable getting into the weeds.
🎁 Benefits
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
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