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crm forecasting account management strategy data analysis📋 Description
- Lead and develop a high-performing CAM team to meet goals.
- Drive customer success, retention, and revenue growth.
- Collaborate cross-functionally with Sales, Care, and Product to improve processes.
- Monitor team performance with data-driven insights.
- Drive CRM usage, forecasting, and reporting to support decisions.
- Oversee account planning aligned with customer objectives.
🎯 Requirements
- Proven experience in customer success, account management, or sales leadership.
- Demonstrated success in leading and developing high-performing customer-facing teams.
- Strong strategic thinking and problem-solving with data-driven decision-making.
- Excellent communication, negotiation, and stakeholder management.
- Thrive in a fast-paced, high-growth environment with scalable processes.
- 5+ years in Account Management, Renewals, and/or Sales; 3+ years people management.
🎁 Benefits
- Medical, Dental, Vision, Life, AD&D, and Disability Insurance
- Emergency Weather Support; Wellness Apps
- Paid Parental Leave and Paid Time Off
- Commuter and Parking Accounts; Office Lunches
- Home Office stipend; Internet and Phone stipends
- 401(k) retirement plan and Financial Planning
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