Manager, Corporate Account Management

📋 Description

• Directly manage and develop a team of 3-4 CAMs with coaching.
• Conduct regular 1:1s to review account health and blockers.
• Set clear performance expectations and track retention and upsell metrics.
• Own onboarding and ramp for CAM hires, including 30-60-90 day plans.
• Provide strategic deal support on renewals and upsell opportunities.
• Escalate at-risk accounts and share feedback with leadership.

🎯 Requirements

• Bachelor's degree or relevant experience.
• 6+ years in B2B customer success or account mgmt, SaaS.
• 2+ years people management or leadership readiness.
• Proven retention/expansion with high-value, complex accounts.
• Strong leadership, communication, and cross-functional collaboration.
• Salesforce familiarity and data-driven decision making.

🎁 Benefits

• Equity in the company.
• Health insurance options.
• Daily meal stipend.