Related skills
risk management ai policy development regulatory compliance consumer protection📋 Description
- Lead Corporate Consumer Compliance for enterprise protection and AI regulatory matters.
- Act as SME on consumer and AI laws affecting Toast and merchants.
- Own AI regulation governance; partner with Product Compliance across lifecycles.
- Enhance and oversee the Compliance Complaint Management Program; monitor trends.
- Develop and manage Corporate Consumer Compliance policies and training.
- Monitor regulatory changes and oversee compliance efforts.
🎯 Requirements
- Bachelor’s Degree required.
- 7+ years in risk, compliance, or audit at tech/fintech.
- Knowledge of global consumer laws incl EU AI Act and CAN-SPAM.
- Experience managing, analyzing, and reporting consumer complaints.
- Experience designing regulatory governance for AI and emerging tech.
- Strong communication, analytical skills; drive cross-functional actions.
🎁 Benefits
- Hybrid work model balancing in-person collaboration and flexibility.
- Competitive benefits and total rewards package.
- Learn more about Toast locations and teams.
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