Manager, Commercial Operations

📋 Description

• Lead improvements to GTM processes across the go-to-market lifecycle.
• Partner with teams to identify gaps; deliver scalable CRM/marketing solutions.
• Govern commercial master data; ensure QA controls and data quality.
• Build SOPs and training to ensure consistency and enablement.
• Own intake and ticketing process; define fields, prioritization, closures; SLAs.
• Manage pipeline forecasting, reporting, and performance rhythms.

🎯 Requirements

• Bachelor's degree required; graduate degree preferred.
• 6–8 years in Commercial/Sales Ops or related role in a high-growth environment.
• Extensive CRM and marketing systems experience (Salesforce and BI tools).
• Salesforce and BI tools required; HubSpot, JIRA/Asana preferred.
• Strong analytics; translate data into actionable business recommendations.
• Excellent project management and execution; on-time delivery.

🎁 Benefits

• Opportunity to build and optimize critical commercial systems.
• Hybrid/Remote work option and USA-based location.
• Collaborate with cross-functional teams across the business.
• Impact healthcare outcomes and patient care at scale.