Related skills
linux networking jira monitoring itil📋 Description
- Manage shift staff, schedules, logistics, and performance reviews.
- Own the internal shift structure to ensure 24x7 coverage.
- Build relationships with key staff outside CloudOps to fix friction.
- Understand workflows, identify inefficiencies, and define needs.
- Create and maintain technical and managerial documentation.
🎯 Requirements
- Experience running a global 24/7 team with shift constraints.
- Understanding Internet protocols, web standards, and API service architectures.
- Familiar with Linux, networking, and Internet operation basics.
- Experience with monitoring systems at scale, methods, and tooling.
- Operational mindset: RACI, ITIL, and process thinking.
- Experience with Jira, Google Docs, and other cloud tools.
🎁 Benefits
- Career development resources and growth opportunities.
- Reimbursement for conferences, training, and education; LinkedIn Learning.
- Global benefits with flexible time off policy.
- Equal opportunity employer with inclusive policies.
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