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kpi ms office excel word revenue cycle management📋 Description
- Lead and manage Client Support Specialists/Representatives.
- Own team performance across inventory reconciliation and prebill workflows.
- Ensure KPI standards are met and drive continuous improvement.
- Coordinate with Client Delivery to align on client-impacting items.
- Drive workforce planning and leadership development of Supervisors.
- Develop SOPs and establish best practices for client support processes.
🎯 Requirements
- High School Diploma or GED required.
- Associates or Bachelor's in Business/Healthcare Admin preferred.
- 3-5 years in healthcare operations, revenue cycle, or related field.
- 2+ years of people-leadership experience managing staff or team leads.
- Strong leadership, communication, and analytical skills.
- Proficiency in MS Office (Word, Excel, Outlook).
🎁 Benefits
- Remote work option available.
- Equal Opportunity Employer.
- Growth and development opportunities.
- Strong core values and culture.
- Top Workplace award recognition.
- Supportive team environment.
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