Related skills
conversational ai autopilot ccaas copilot ai adoption📋 Description
- Lead and develop a team of AI Adoption Consultants
- Drive adoption and value realization for enterprise AI customers
- Build repeatable adoption playbooks, scorecards, and rhythms
- Partner with internal teams to remove blockers and accelerate value
- Translate AI usage into business value and KPI improvements
- Set clear expectations and drive a high-performance culture
🎯 Requirements
- 8+ years in AI adoption, customer success, or related fields
- Strong executive communication and stakeholder management
- Experience leading cross-functional AI, automation, or workflow projects
- Experience with CCaaS platforms (NICE, Genesys, Five9)
- Strong analytical and problem-solving ability with bias for action
- 3+ years leading direct reports in a client-facing or consulting environment
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