Related skills
google sheets pivot tables vlookups yaypay📋 Description
- Oversee the full customer payment lifecycle to optimize cash flow.
- Onboard new customers and set up payment profiles.
- Process client payments and reconcile invoices.
- Develop and implement collections strategies.
- Monitor payment behavior and flag at-risk accounts.
- Collaborate with clients and finance to resolve billing disputes.
🎯 Requirements
- 2+ years in customer care, sales, collections, or related roles
- Effective written and verbal communication
- Strong problem-solving and analytical skills
- Proficiency in Google Sheets (Vlookups, pivot tables)
- Attention to detail and accuracy
- Patient, polite, and friendly attitude
- Creative, self-disciplined, and able to work independently
- Team player with cross-department collaboration
🎁 Benefits
- Excellent medical, dental, and vision coverage
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with a focus on well-being
- Career growth in a disruptor space and Monks network
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