Related skills
accounts receivable revenue operations google sheets credit evaluation pivot tables📋 Description
- Oversee full customer payment lifecycle for timely collections.
- Process client payments and reconcile invoiced vs paid amounts.
- Develop and implement collections strategies to improve cash flow.
- Monitor customer payment behavior and flag at-risk accounts.
- Resolve billing disputes with clients and internal teams.
- Manage communications about overdue payments with stakeholders.
🎯 Requirements
- 2+ years experience in customer care, sales, collections, or similar.
- Effective written and verbal communication.
- Strong problem-solving and analytical skills.
- Proficiency with Google Sheets (including VLOOKUPs, pivot tables).
- Detail-oriented with strong accuracy.
- Collaborative, adaptable team player with process improvement mindset.
🎁 Benefits
- Excellent medical, dental, and vision coverage.
- Generous PTO and 15 company-wide holidays.
- 401k with company contribution.
- Paid parental leave.
- Work-life balance with focus on personal well-being.
- Career growth and entrepreneurial opportunities within the Monks network.
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