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forecasting account management saas enterprise accounts expansion📋 Description
- Lead and grow global Account Management across SMB, Mid-Market, Enterprise.
- Own forecasting, pipeline health, and NRR targets.
- Establish operating rhythms: 1:1s, deal reviews, performance mgmt.
- Partner with Sales, Product, Marketing, and CS on segment and whitespace strategies.
- Drive deal strategy, proposals, negotiation guidance, and expansion planning.
- Hire and develop AM talent; travel up to 20%.
🎯 Requirements
- 5+ years in Account Management and/or Customer Success.
- 3+ years leading a team of account managers, including enterprise exposure.
- Aptitude for technology and ability to work with highly technical customers and internal stakeholders.
- Track record growing multimillion-dollar book with strong NRR and expansion.
- Experience with international/global customers and navigating complex organizations.
- Strong operational rigor: forecasting, pipeline, and team cadences (1:1s, QBRs).
🎁 Benefits
- Competitive salary + Equity
- Group Life Insurance and Disability Coverage
- Medical, Vision, and Dental coverage
- Pension contribution
- Open Paid Time Off policy
- Monthly home working stipend and equipment reimbursement
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