Manager, Account Management

📋 Description

• Lead, hire, and develop Account Managers to drive revenue outcomes.
• Own net revenue retention and renewal/expansion strategy.
• Set segment direction and align priorities with business goals.
• Coach on value by understanding customer needs and key decision-makers.
• Act as a technical coach on financial workflows, ERPs, and integrations.
• Build cadence for pipeline reviews, forecasting, CRM hygiene, and deal qualification.

🎯 Requirements

• 3+ years managing and coaching teams in fintech, SaaS, or high-growth.
• Experience leading teams that own a book of business, renewals, and expansion.
• Experience with ERPs, spend management platforms, or AP automation.
• Able to coach teams on engaging CFOs, Controllers, and FP&A.
• Analyze product usage data and trends to drive action.
• Partner cross-functionally and influence internal teams.
• Bachelor’s degree in finance, business, or related field, or equivalent.

🎁 Benefits

• Hybrid work in Vancouver; minimum 3 in-office days per week.
• Up to four weeks per year of fully remote work.