Manager 2, Technical Support Engineering, Premier

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

integrations documentation datadog programming linux

πŸ“‹ Description

  • Respond to client requests and educate clients on platform usage.
  • Reproduce issues and dive into 400+ Datadog integrations.
  • Build out documentation and knowledge base articles for technology.
  • Drive product conversations based on client needs and problems.

🎯 Requirements

  • Self-motivated, detail-oriented, and eager to learn.
  • Critical thinker with a client-centric approach.
  • A tinkerer with programming experience and basic Linux knowledge.
  • A master at one thing: tell us all about it.
  • Able to work rotating schedule including weekends.

🎁 Benefits

  • Generous and competitive global and US benefits.
  • New hire stock equity (RSUs) and ESPP.
  • Continuous career development and pathing opportunities.
  • Product training to develop an in-depth understanding of our product and space.
  • Best in breed onboarding.
  • Internal mentor and buddy program cross-departmentally.
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