Manager 1, Technical Account Management - San Francisco

Added
22 days ago
Type
Full time
Salary
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Related skills

team management datadog cloud saas leadership

πŸ“‹ Description

  • Manage, develop, and mentor a fast-paced TAM/TEM team.
  • Oversee onboarding, development, and education of TAMs/TEMs.
  • Collaborate with Sales, CS, Eng, and Product to improve processes.
  • Lead enablement sessions and coach customers on best practices.
  • Plan and deliver technical training for large customers.
  • Drive continuous improvement of product adoption and success.

🎯 Requirements

  • 5+ years in presales, post-sales, consultancy, or related role.
  • Experience leading a team of TAMs/TEMs.
  • Knowledge of infrastructure and monitoring technologies.
  • Background in startups or fast-paced environments.
  • CS or Engineering degree or equivalent experience.
  • Client-centric, detail-oriented, proactive communicator.

🎁 Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program
  • New hire stock equity (RSUs) and ESPP
  • Continuous professional development, product training
  • An inclusive culture with Community Guilds and Inclusion Talks
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