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customer service operations namπ Description
- Provide managed service support for NAM region
- Resolve customer issues and coordinate with teams
- Ensure timely, high-quality service delivery
- Collaborate with cross-functional teams to improve experience
π― Requirements
- Strong communication and problem-solving skills
- Customer-focused mindset
- Ability to work cross-functionally in a fast-paced environment
- Proactive, solutions-oriented approach
π Benefits
- Five weeks PTO, 11 holidays, unlimited sick days
- Generous healthcare and mental health benefits
- Monthly wellness benefit and learning reimbursements
- 401K with company matching and equity grants
- Volunteer time off and company donation matching
- Choice of MAC or PC computer
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