Maintenance Project Coordinator (Temp)

📋 Description

• Manage service requests end-to-end: scope, approvals, updates, and vendor coordination.
• Deliver excellent customer service for turnover requests and vendor calls within SLA.
• Maintain electronic records for repairs and maintenance, including communications.
• Ensure non-covered items are completed or billed back to the resident.
• Coordinate across departments to obtain approvals and update Property Management teams.
• Additional tasks as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience preferred.
• Previous property management, vendor management, or utility management experience preferred.
• Technical proficiency with Google Apps, Microsoft Office, and Slack preferred.
• Meticulous attention to detail and strong organizational skills.
• Strong customer service and communication skills (written and verbal) required.
• Ability to meet timelines and manage expectations proactively.
• Positive, can-do attitude with commitment to excellence.
• Ability to work effectively with diverse individuals.
• Ability to work independently and on cross-functional teams.

🎁 Benefits

• Remote position with strong preference for Eastern Time Zone.
• Roofstock is an equal opportunity employer.