Related skills
slack customer service microsoft office vendor management property management📋 Description
- Manage turnover service requests end-to-end (scope, owner approval, updates)
- Coordinate vendors and technicians to address requests
- Provide exceptional customer service within SLA guidelines
- Maintain electronic records for repairs and maintenance
- Ensure non-covered items are billed back or handled by resident
- Collaborate across departments for necessary approvals
🎯 Requirements
- Bachelor's degree or equivalent combination preferred
- Property management/vendor/utility management experience preferred
- Google Applications, Microsoft Office, and Slack proficiency preferred
- Meticulous attention to detail and organization
- Strong customer service and communication skills
- Ability to meet deadlines and adapt expectations
🎁 Benefits
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Wellness and home office/cell phone subsidies
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