Maintenance Assistant (NYC)

📋 Description

• Lead daily floor walkthroughs; resolve issues in common areas.
• Manage service requests via a ticketing system; ensure prompt resolution.
• Maintain cleanliness and organization of furniture, fixtures, and equipment.
• Collaborate with maintenance engineers on upkeep; report/vendor repairs.
• Oversee mailroom operations; coordinate deliveries to storage areas.
• Own furniture request tickets (e.g., desks, file cabinets).
• Order and assemble furniture as needed.
• Point of contact for towel service and furniture vendors.
• Track vendor performance; escalate recurring issues.
• Provide event setup for meetings and events.

🎯 Requirements

• 1-2 years in facilities, maintenance, or custodial work.
• Basic knowledge of building systems, ticketing systems, minor repairs, and cleaning standards.
• Experience coordinating with external vendors.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage multiple tasks.
• Strong communication skills and a proactive, team-oriented attitude.
• Ability to lift up to 50 lbs and stand for extended periods.

🎁 Benefits

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture