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SUMMARY
At Magnolia, the
Planning Operations Specialist is responsible for managing the effective processing of orders end-to-end and providing administrative support to the planning team through system entry, tools, and reporting. This position works from Magnolia Headquarters in Waco, Texas. It reports to the Senior Merchandise Planner and has no supervisory responsibilities.ESSENTIAL DUTIES AND
RESPONSIBILITIES- Support the daily operational functions within assigned categories to ensure the timely delivery of merchandise
- Follow order management process and maintaining the accuracy of purchase orders and receipt reconciliation*
- Manage communication to planners regarding shipping approvals/cancellations, ensuring appropriate context is shared with partners and solutions are proposed where possible (i.e. reduced cost, replenishment, support from omni)*
- Partner with supply chain team on transit lead times, delayed handovers, and ensuring purchase orders are reflective of accurate shipment dates*
- Write and track direct source purchase orders including inbound shipment, prioritization, and production delays and relay necessary information to planning team and other cross-functional teams*
- Lead out in developing and implementing systems for new season purchase orders and pictorials
- Manage Vendor Compliance Program ensuring frequent communications with vendors regarding chargebacks and driving accountability while building strong relationships with our vendors*
- Coordinate time sensitive deliveries for marketing, events, and launches
- Liaise with the Warehouse to prioritize orders and maximize efficient shipment of orders
- Manage and execute vendor returns, retickets, price changes, etc. in coordination with planners
- Observe, review, and analyze processes to identify inefficiencies and areas for improvement
- Design and maintain clear operational guides to ensure consistency in operations
- Ensure that all activities conform to local, federal, industry, and company standards
- Perform other duties as assigned
*Metrics evaluated on Performance Review
COMPETENCIES
- Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
- Critical Thinking: Identify and communicate challenges in day-to-day activities.
- Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
- Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
- Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
- Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
- Hard skills: Proficiency in Microsoft Excel preferred.
ELIGIBILITY QUALIFICATIONS
- High school diploma or GED equivalent required; Bachelor's degree from a 4-year college or university preferred
- 0-2 years of related work experience OR an equivalent combination of education and experience preferred
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
ACKNOWLEDGEMENTS
Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.
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