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android testing excel sharepoint firmware📋 Description
- Maintain and update firmware and configuration settings for M-KOPA phones
- Develop and document RFS (Ready for Sale) processes
- Deliver training on phone configuration procedures
- Conduct technical testing of new firmware to identify bugs and issues
- Perform customer experience testing to ensure optimal phone usability
- Execute root cause analysis and escalate bugs with detailed logs
🎯 Requirements
- Android OS experience including routing, flashing and phone configuration
- Experience with Samsung KNOX/Softlock locking platforms
- Analytical mindset for identifying security improvements for hardware/software
- Proficiency with Microsoft Office apps (Excel, PowerPoint, Word, Outlook, SharePoint)
- Excellent written and verbal communication skills
- Strong organizational, planning and time management in an agile environment
- Self-motivated with ability to prioritize and meet deadlines
🎁 Benefits
- Hybrid/on-site role in Lagos, Nigeria
- Flexible policies and emphasis on well-being
- Contribute to digital and financial inclusion across Africa
- Development programs and on-the-job training
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