Related skills
slack google workspace gsoc notebooklm dataminr📋 Description
- Real-Time Incident Response & Monitoring of Lyft assets
- AV operations incident response with Remote Assistance Dispatch (RAD)
- On-call support outside standard hours; willing to assist anytime
- Collaborate with internal/external partners to mitigate incidents
- Administrative & financial tasks: invoicing and PO processing
- Physical Security coordination: office and field security projects
🎯 Requirements
- 1+ years of GSOC, call center, data specialist, customer service ops or similar
- BA/BS or equivalent experience
- Ability to make independent decisions within broad procedural framework
- Able to work autonomously and function on a schedule
- Juggle several tasks and meet high-intensity deadlines
- Proficient with Google Suite, Mac, Slack, Dataminr, ONTIC, Gemini, Notebook LM
🎁 Benefits
- Medical, dental, and vision coverage
- Mental health benefits
- 401(k) with company match
- PTO and holidays
- 18 weeks paid parental leave
- Lyft credits and Lyft Pink membership
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