Related skills
communication customer service telematics fleet management vehicle inspections📋 Description
- Supports Express Drive rental process and check-in
- Preps Flexdrive vehicles: fueling, cleaning, telematics, plates
- Manages vehicle lots, transport, and daily ops
- Flags issues to Ops Lead and partners
- Delivers high-quality service; ambassador for Lyft
- Hybrid in-office role in Chicago; 3 days/week in office
🎯 Requirements
- 1+ year of in-person customer service experience
- Familiarity with the Chicago area
- Impeccable customer service and problem solving
- Excellent verbal and written communication
- Patience, problem solving, de-escalation, teamwork
- Team player mentality; strong collaboration
🎁 Benefits
- Medical, dental, and vision insurance
- Mental health benefits
- 401(k) plan
- Paid time off and holidays
- 18 weeks paid parental leave
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