Loyalty Operations Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm analytics program management loyalty martech

πŸ“‹ Description

  • Own Alo Access loyalty configuration and launches across global markets.
  • Develop and own SOPs while improving processes.
  • Optimize rewards catalog profitability with Merchandising.
  • Consolidate weekly reporting and insights on loyalty activities.
  • Partner with MarTech, loyalty vendors and analytics to boost loyalty capabilities.
  • Create enablement tools, FAQs, and training for omnichannel execution.

🎯 Requirements

  • 3-5 years in Digital Marketing or E-commerce with 1-2+ years in Loyalty experience.
  • International marketing experience is a huge plus.
  • MBA is a plus.
  • Cross-functional collaboration across marketing, product, data, and retail.
  • Experience scaling consumer-facing brands, especially in e-commerce or retail.
  • Strong program management and operations skills for complex campaigns across markets.

🎁 Benefits

  • Performance bonuses and long-term incentives.
  • PTO policy and progressive benefits.
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