Related skills
crm customer engagement data strategy loyalty lifecycle marketing📋 Description
- Partner with brands to design loyalty strategies aligned to goals.
- Design loyalty structures: points, tiers, rewards, gamification.
- Advise on loyalty best practices across restaurant models.
- Integrate loyalty into guest lifecycle and digital experience.
- Provide CRM architecture and guest data strategy guidance.
- Build segmentation from guest behavior and engagement signals.
🎯 Requirements
- 5+ years in loyalty, CRM, or restaurant tech consulting.
- Mastery of guest engagement and lifecycle marketing.
- Translate business needs into Olo Loyalty/Engage configurations.
- Excellent client-facing, facilitation, and presentation skills.
🎁 Benefits
- 20 days PTO, 10 sick days, 11 holidays
- Health, dental, and vision coverage
- 401k match
- Remote-office stipend
- Parental leave
- Volunteer time off
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