Related skills
java python kubernetes observability servicenow📋 Description
- Design Edwin AI agents that reason over metrics, logs, topology, and changes
- Build deep integrations with ServiceNow (Incidents, Problems, Changes, CMDB)
- Translate observability insights into ServiceNow actions and workflows
- Implement event-driven, asynchronous pipelines for long-running actions
- Define guardrails, validation, auditability, and human-in-the-loop controls for AI actions
- Ensure enterprise standards for security, reliability, and tenant isolation
🎯 Requirements
- 8+ years of backend or platform engineering experience
- Proven experience building distributed, microservices-based systems at scale
- Hands-on experience integrating with ServiceNow or enterprise ITSM platforms
- Production experience building AI agents or LLM-powered systems that invoke tools or workflows
- Experience with AIOps, observability platforms, or cloud management systems
- Experience building AI systems that trigger real operational actions
🎁 Benefits
- Base salary range: 215,000–269,000 USD
- Health, dental and vision coverage
- Generous parental leave policies
- 401K with company matching
- Lifestyle Spending Account
- Unlimited vacation policy
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!