Own software version upgrades and new release deployments.
Manage and update SLAM-based maps, optimizing robot navigation.
Configure site-specific parameters to optimize robot performance at customer sites.
Track, analyze, and report trends in support requests, bugs, and failures to guide product improvements.
Manage Tier 2 support tickets and ensure smooth service for clients and teams.
Develop and maintain documentation, FAQs, and internal troubleshooting guides.

🎯 Requirements

Bachelor's degree in CS, robotics, or related field, or equivalent experience.
3+ years hands-on hardware and software troubleshooting experience.
Strong ROS, Python and/or C++, and Linux fundamentals.
Ability to communicate technical information clearly, verbally and in writing.
Experience balancing multiple tasks and responding to emergencies.
Excellent written and verbal English communication with stakeholders at all levels.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot