Localization Operations Specialist

📋 Description

• Manage day-to-day localization projects across product, marketing, and support content, ensuring timely and high-quality delivery
• Own operational workflows in our TMS, including project setup, tracking, and issue resolution
• Partner closely with cross-functional stakeholders to align on priorities, timelines, localization requirements
• Support international launches by coordinating localization readiness and surfacing risks early
• Triage localization feedback and bugs, working with vendors and internal teams to implement fixes
• Contribute to improving processes, documentation, and linguistic assets as we scale

🎯 Requirements

• 2–4 years of experience managing localization or content operations projects
• Experience working with TMS platforms such as Smartling, Phrase, or similar tools
• Strong project management skills with the ability to manage multiple workstreams simultaneously
• Excellent written and verbal communication skills
• Professional working proficiency in at least one additional language beyond English
• Ability to conduct root cause analysis and propose practical solutions

🎁 Benefits

• Flexible work-from-home option
• Access to global office hubs
• In-person planning and collaboration time
• Fast-growing, international team environment