Local Operations Manager

📋 Description

• Lead and develop a team through coaching and performance reviews.
• Oversee daily operations and workflow for property portfolio.
• Conduct regular inspections prior to guest and owner arrivals.
• Support team with escalated guest/owner concerns by email and calls.
• Develop relationships with owners; ensure properties are well cared for.
• Meet company standards and metrics such as NPS and unit appearance.

🎯 Requirements

• Hospitality/hotel/vacation industry experience preferred.
• 1-2 years in operational support; housekeeping/maintenance preferred.
• Prior supervisory/management experience in similar industry.
• Technical computer skills on laptops, tablets, and mobile devices.
• Frequent travel between worksites; reliable transportation essential.
• Communicate clearly, online or in person.

🎁 Benefits

• Health/dental/vision insurance based on hours worked.
• Employer-sponsored and voluntary supplemental benefits based on hours.
• 401K retirement plan with immediate 100% company match on the first 4%.
• Health and dependent care Flexible Spending Accounts based on hours worked.
• Paid Flex Time Off.
• Employee Discounts.