Related skills
customer service leadership budgeting hospitality operations📋 Description
- Lead and develop a team through coaching and evaluations.
- Oversee daily ops and workflow of properties to boost productivity.
- Provide cross-coverage for your team and management.
- Conduct inspections before guest and owner arrivals.
- Respond to escalated guest and homeowner concerns via email, calls and tickets.
- Develop owner relationships; be the SME for properties.
🎯 Requirements
- Hospitality or vacation rental experience preferred.
- 1-2 years in ops support; housekeeping/maintenance preferred.
- Supervisory/management experience in similar industry.
- Technical skills with laptops, tablets, and mobile devices.
- Frequent travel between worksites; reliable transportation.
- Clear communication and customer-facing skills.
🎁 Benefits
- Health/dental/vision insurance based on hours worked
- Employer-sponsored and voluntary benefits based on hours worked
- 401K with immediate company match on the first 4% contributed
- Health and dependent care FSAs based on hours worked
- Paid flexible time off
- Employee discounts
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