Local Operations Manager

📋 Description

• Lead and develop a team through coaching, mentoring, and evaluations.
• Oversee daily operations of a portfolio of properties to optimize productivity and quality outcomes.
• Provide cross-coverage for your team and management when necessary.
• Conduct regular inspections prior to guest and owner arrivals.
• Support your team with escalated guest and homeowner concerns via emails, calls and tickets.
• Meet standards and metrics (NPS, unit appearance, efficiency) and budget adherence.

🎯 Requirements

• Experience in hotel, hospitality, or vacation industry preferred.
• 1–2 years in operational support; housekeeping/maintenance preferred.
• Supervisory or management-level experience preferred.
• Technical computer skills on laptops, tablets, and mobile devices.
• Frequent travel between worksites; reliable transportation essential.
• Dependable, self-motivated, and able to work independently within a team.

🎁 Benefits

• Health/dental/vision insurance based on hours worked.
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked.
• 401K retirement with immediate 100% company match on first 4% you contribute.
• Health & Dependent Care Flexible Spending Accounts based on hours worked.
• Paid Flex Time Off.
• Employee Assistance Program (EAP).