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customer support team leadership budgeting hospitality property management📋 Description
- Lead and develop a team via coaching, mentoring, and evaluations.
- Oversee daily operations and workflow for properties; drive efficiency.
- Provide cross-coverage for team and management when needed.
- Conduct regular inspections prior to guest and owner arrivals.
- Respond to escalated guest and homeowner concerns via email, calls, and tickets.
- Build strong relationships with property owners ensuring maintenance and cleanliness.
🎯 Requirements
- Hospitality industry experience preferred.
- 1-2 years operational support experience; housekeeping/maintenance preferred.
- Prior supervisory/management experience preferred.
- Technical computer skills for hardware (laptops/tablets/mobile).
- Frequent travel; reliable personal transportation.
- Dependable, self-motivated; able to work independently in a team.
🎁 Benefits
- Health/dental/vision insurance based on hours worked
- Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
- 401K with immediate full company match on first 4% contributed
- Health & Dependents Care Flexible Spending Accounts based on hours worked
- Paid Flex Time Off
- Employee Assistance Program (EAP)
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