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customer service onboarding team leadership budgeting hospitalityπ Description
- Lead and develop a team through coaching and performance reviews.
- Oversee daily operations for a portfolio of properties.
- Provide cross-coverage for the team and management when needed.
- Conduct regular inspections before guest and owner arrivals.
- Support the team with escalated guest/homeowner concerns.
- Build strong relationships with property owners to ensure care.
π― Requirements
- Hospitality or vacation rental industry experience preferred.
- 1-2 years in operational support roles; housekeeping/maintenance preferred.
- Prior supervisory or management experience in a similar industry.
- Proficient with hardware and mobile devices; basic IT skills.
- Frequent travel between worksites; reliable transportation required.
- Dependable, self-motivated, able to work independently and in a team.
π Benefits
- Health/dental/vision insurance based on hours worked.
- Employer-sponsored and voluntary supplemental benefits based on hours worked.
- 401K retirement with immediate company match on the first 4% contributed.
- Health and Dependent Care Flexible Spending Accounts based on hours worked.
- Paid Flex Time Off.
- Please visit our careers page to review full benefits offering.
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