Local Operations Manager

📋 Description

• Lead and develop a team through coaching and performance management.
• Oversee daily operations and workflow for properties portfolio.
• Conduct regular inspections prior to guest and owner arrivals.
• Respond to guest and homeowner concerns via emails, calls, and tickets.
• Build strong owner relationships; ensure properties are clean and well cared for.
• Meet company standards and metrics (NPS, appearance, efficiency).

🎯 Requirements

• Hospitality or vacation rental industry experience.
• 1-2 years in operational support; housekeeping/maintenance preferred.
• Supervisory or management experience preferred.
• Technical computer skills on laptops, tablets, and mobile devices.
• Ability to travel between worksites; reliable transportation.
• Dependable, self-motivated; able to work independently within a team.

🎁 Benefits

• Health/dental/vision insurance based on hours worked.
• Employer Sponsored & Supplemental Benefits based on hours worked.
• 401K retirement plan with immediate 100% company match on the first 4% you contribute.
• Health & Dependent Care Flexible Spending Accounts based on hours worked.
• Paid Flex Time Off.
• Employee Assistance Program (EAP).