Senior Supply Chain Optimization Analyst

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.

Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.

Senior Supply Chain Optimization Analyst

We are seeking a highly motivated and versatile Senior Supply Chain Optimization Analyst to strengthen Lob’s Supply Chain and Business Operations team. This role will directly support the scaling of Postal IQ and Lob Logistics by driving integrated business planning, analytics, and master data ownership. The ideal candidate will be a Swiss Army knife resource — capable of bridging detailed analysis with executive-level insights, supporting Postal IQ adoption, and uncovering cost-saving opportunities through scenario planning and network optimization. This position is critical to unlocking growth, improving efficiency, and ensuring our supply chain investments translate into measurable results.

As the Senior Supply Chain Optimization Analyst, you’ll work on…

• Integrated Business Planning
  • Build advanced forecasting and scenario models to align demand, supply, and financials.
  • Evaluate trade-offs and provide data-driven recommendations to support strategic decisions
• Supply Chain Analytics & Support
  • Provide robust reporting and analytics to maximize Postal IQ adoption and demonstrate value.
  • Partner with cross-functional teams to ensure Postal IQ complements routing, planning, and logistics.
• Supply Chain Master Data
  • Work closely with S&OP to establish ownership of supply chain master data to improve accuracy, reliability, and trust in outputs
  • Drive standardization and governance to enable scalable, repeatable reporting.
• Scenario Planning & Strategic Insights:
  • Deliver “what-if” analyses to uncover synergies and guide smarter investments.
  • Translate complex analysis into actionable insights for executives and stakeholders
• Network Optimization:
  • Support routing and multistop optimization initiatives to drive incremental margin savings.
  • Quantify cost-saving opportunities — even a 1% improvement in optimization represents $1M+ in annualized value.

What will you bring to this role…

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. MBA or advanced degree is a plus.
• Minimum of 7-10 years of experience in Planning, Supply Chain and/or Business Operations related fields
• Proven track record of designing, implementing, and optimizing logistics networks at scale.
• Experience working with cross-functional teams and managing complex projects.
• Versatile problem-solver with a balance of strategic thinking and tactical execution.
• Operator mentality — energized by building scalable processes and solving complex supply chain challenges
• Self-motivated, proactive, and comfortable thriving in a fast-paced, high-growth environment
• Collaborative team player with the ability to partner across technical and business functions
• Adaptable and resourceful, able to “zoom in” to analyst-level detail and “zoom out” to executive-level communication.
• Strong analytical and problem-solving skills, with expertise in scenario planning and optimization.
• Advanced Excel and modeling skills; familiarity with SQL, BI tools, or supply chain optimization software a plus.
• Excellent data management skills, with the ability to own and improve master data integrity
• Exceptional communication and interpersonal skills, with the ability to translate complex analysis into executive-ready insights.
• Project management and organizational skills, able to manage multiple priorities and deliver against deadlines

At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:

• Experience with multiple facility production and coordination between facilities
• Postal industry experience

Compensation Information:The compensation for this role will consist of a base salary and RSUs.

Annual Salary Band: $137,500 - $152,500

<#LI-REMOTE #LI-RW1