Revenue Operations Analyst

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.

Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.

Revenue Operations Analyst

As a Revenue Operations Analyst at Lob, you’ll be at the center of analytics and Go-to-Market collaboration. You’ll work under our Sr. Sales Operations & Analytics Manager to track performance metrics and KPIs, investigate shifts in performance, and ensure our revenue tech stack is humming. If you enjoy turning messy data into clear answers, uncovering opportunities for growth, and optimizing processes, you’ll thrive in this role.

As the Revenue Operations Analyst, you’ll…

• Support reporting deliverables for weekly leadership reporting to assess GTM performance.
• Develop and maintain internal GTM dashboards across sales, marketing, and customer success.
• Support GTM tech stack development and upkeep.
• Monitor lead/account/opportunity CRM hygiene to ensure accurate reporting and forecasting.
• Investigate week over week changes in KPIs and deliver actionable insights.
• Partner with MOPS and Demand Gen to optimize lead routing and source accuracy.
• Partner with sales enablement to operationalize cadences and processes.
• Conduct analyses and provide insights.

What will you bring to this role…

• 2-3+ years in Sales Analytics, RevOps, or BizOps roles with GTM exposure in a b2b business.
• Strong proficiency and understanding of Salesforce & other GTM platforms, including experience as an SFDC admin.
• Strong proficiency in Excel/Google Sheets with modeling experience.
• Familiarity with GTM funnel stages and core sales KPIs
• Clear communicator with strong attention to detail.
• A proactive and collaborative mindset with strong business acumen and problem-solving skills.
• Bonus points if you have experience in SQL and data tools like Looker, Redshift, and Polytomic.
• Bonus points if you are a certified SFDC administrator.
• Bonus points if you have experience building sales compensation plans and forecasting in a usage-based business

At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:

• Experience supporting a usage-based business model.
• Comfort owning tooling processes and collaborating with cross-functional RevOps peers.
• Previous experience working with revenue tech stack tools such as Outreach, Gong, ZoomInfo, or Clari.
• Bachelor’s degree in a related field (e.g., Business, Economics, Marketing, Analytics).

Compensation InformationThe compensation for this role will consist of an annual base salary + RSUsAnnual Base Salary: $90,000.00 - $102,500.00

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