Related skills
compliance customer service📋 Description
- Assess clients’ financial needs, educate on loan products, and facilitate applications.
- Engage with clients to ensure they understand the product value.
- Collaborate with verification teams for a seamless customer experience.
- Meet or exceed monthly sales targets set by management.
- Organize and manage workload with minimal supervision.
- Monitor and track leads through each stage of the pipeline.
🎯 Requirements
- 2+ years in personal lending or loan advisory
- Proven track record converting leads to sales and meeting targets
- Tech literacy; assist clients with document uploads and site navigation
- Understanding of personal finance and lending regulations on debt and personal loans
- Ability to read scripts and follow compliance on every call
- Strong ability to overcome objections
🎁 Benefits
- Considerable employer contributions for health, dental, and vision programs
- Generous PTO, paid holidays, and paid parental leave
- 401(k) matching program
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