Related skills
microsoft office va gse fha freddie mac📋 Description
- Manage a portfolio of mobile home mortgage loans across delinquency stages
- Perform outbound and inbound borrower contact to resolve delinquencies
- Analyze borrower finances and counsel on options
- Negotiate repayment plans and loss mitigation outcomes
- Initiate and track loss mitigation workflows per investor guidelines
- Maintain servicing notes and ensure compliance with FDCPA/CFPB/RESPA
🎯 Requirements
- High school diploma or equivalent; college coursework preferred
- 1–3 years mortgage collections/servicing, including mobile homes
- Working knowledge of GSE, FHA, VA, and Conventional loan programs
- Strong negotiation, communication, and customer service skills
- Empathy and professionalism in sensitive financial conversations
- Proficient with mortgage servicing systems and Microsoft Office
🎁 Benefits
- Medical, dental, vision, life, 401K match, PTO, sick time
- 10 paid holidays
- Remote work opportunities
- Top hourly pay starting at $22/hour with up to $750/month bonus
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