Loan Coordinator - Remote Mortgage Operations Professional (Virginia)

📋 Description

• Guide borrowers through documentation with clear communication via phone, email, and text.
• Review and analyze credit, income, and asset documents for compliance with guidelines.
• Identify additional documentation needs, verify conditions, and maintain file accuracy.
• Collaborate with loan officers, underwriters, closers, and third-party vendors to move loans efficiently.
• Accurately issue compliance disclosures within required timelines.
• Embrace new processes and shifting priorities to improve the customer experience.

🎯 Requirements

• At least 1 year in mortgage operations (processing, disclosures) with daily borrower updates.
• Experience with FHA, Conventional, and USDA loan products.
• Highly detail-oriented; able to create order from complexity.
• Comfortable communicating with clients and internal teams.
• Task-driven with a consistent workflow; comfortable with repetition.
• Adapt quickly to shifting priorities and stay productive remotely.

🎁 Benefits

• Health and dental coverage
• Wellness program
• 401(k) match
• PTO and paid holidays
• Monthly WFH reimbursement
• Remote-first culture recognition