Related skills
communication customer service logistics english sla📋 Description
- Support SLAs for top shippers
- Identify and forecast load operation challenges
- Manage communications to resolve load-related issues
- Use TMS to update customers with timely, accurate info
- Collaborate with customers to keep TMS updated
- Proactively communicate with carriers to track loads
🎯 Requirements
- Fluent in English (verbal and written)
- Proven ability to maintain high levels of customer service
- Strong verbal and written communication skills
- Familiarity with U.S. geography
- Self-motivated with a proactive approach
- Monday to Friday 07:00-16:00 CST
🎁 Benefits
- Competitive base salaries
- Loadie Time Off: PTO and sick days with no limit
- Equal opportunity employer; diverse workforce
- Background checks required for offers
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!