Related skills
lms quality assurance zoom leadership scheduling📋 Description
- Hire, train, and schedule moderators.
- Approve moderator timesheets.
- Provide feedback and coaching to moderators.
- Create Zoom links and LMS sessions for meetings.
- Pull Zoom reports to verify completion.
- Manage classrooms, including day-of-event support.
🎯 Requirements
- Experience managing livestream operations with Zoom, Vimeo, or Notified.
- Strong leadership for training, supervising, coaching teams.
- Proficiency setting up, installing, and testing AV equipment.
- Excellent organizational skills for scheduling, reporting, and QA.
- Collaborative communication with instructors, moderators, and customer service.
- Commitment to process improvement and tracking success metrics in a fast-paced environment.
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