HubSpot Administrator

Headquartered in the Golden Isles of Georgia and an office in the Emerald Coast of Florida, LiveOak Fiber is on a mission to bring world-class broadband to the homes and businesses of the Emerald Coast of Florida and the Golden Isles of Georgia. The company is committed to investing in the communities it serves by delivering modern digital infrastructure needed to improve the quality of life and drive economic growth. The new network will bring fiber-based broadband to homes and businesses, ensuring access to affordable and reliable digital infrastructure to these traditionally underserved markets.

Additional Information

The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully.

This job description in no way states or implies that the essential duties described are the only responsibilities involved in the position. The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.

This job description in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.

Compensation

Position Overview & Purpose

The HubSpot Administrator is responsible for optimizing, building, reporting, and advising on HubSpot. This position will also be responsible for system access and other related tasks.

Essential Duties & Responsibilities

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Manage roles, system access and licenses

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Serve as the frontline resource for all users to field questions, troubleshoot issues, and resolve problems.

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Develop and distribute process, workflow, and training documentation; train new users

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Monitor system performance, data integrity and user activity to make recommendations and deploy continuous improvements

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Assist cross-functional teams and internal resources to define process requirements and change requests related to the sales processes

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Oversee data integrity withinHubSpotCRM through data import management, data auditing and clean up

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Workflow management with focus on sustainable, scalable processes

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Data reporting as requested

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Other duties as assigned

Basic Qualifications & Competencies

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Bachelor’s degree required

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Minimum 2-3 years of HubSpot, development/administration experience

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Experience supporting a team of sales professionals in a fast-paced and high-growth environment

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Strong data management and organizational skills

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Proven experience creating reports, optimizing processes, training new hires, and managing dashboards

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Excellent communication skills

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Self-motivated and dependable

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Must be able to provide proof of eligibility to work in the U.S.

Knowledge, Skills & Abilities

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Ability to communicate objectives with clarity and completeness

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Proficiency in Microsoft Office

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Strong attention to detail; understands the importance of data integrity

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Ability to appropriately prioritize and manage multiple requests at once

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Self-motivated and independent, takes initiative and follows through to task completion

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Effective customer service skills that build trust; ability to adjust style and presentation based on customer

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Strong teamwork and interpersonal skills

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Ability to review and synthesize data and then summarize into high-level (exec) overview

Physical Demands & Working Environment

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Sitting- up to 65%

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Walking- up to 40%

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Standing- up to 40%

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Reaching- up to 10%

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Lifting and/or bending- up to 10%

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Work environment- indoors

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Travel: 30%